الأدلة

دليل

Why photos fail to upload

Troubleshoot photo quality checks, file types, and review states in MunaMatch.

تم التحديث 2026-04-06

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دليل

What happens during profile review

Understand pending review, photo moderation, and what to fix before your profile goes live.

تم التحديث 2026-04-06

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دليل

How ID verification works

Learn what ID verification unlocks, how privacy is handled, and what to prepare before starting.

تم التحديث 2026-04-06

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دليل

What Gold membership is actually for

Understand when Gold helps, what it does not do, and how it fits relationship progress on MunaMatch.

تم التحديث 2026-04-06

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دليل

How private photos stay in your control

Understand private photo requests, access timing, and what to do if a request feels off.

تم التحديث 2026-04-06

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دليل

When to use Boost or Compliment

Learn the difference between Boost and Compliment, and when each one fits a thoughtful next step.

تم التحديث 2026-04-06

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دليل

How groups and events are meant to feel

Know what to expect from community circles, event prep, host guidance, and how to join with context.

تم التحديث 2026-04-06

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دليل

How restore purchases works

Restore past purchases safely and understand when restored access should appear on MunaMatch.

تم التحديث 2026-04-06

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دليل

What to do with subscriptions and payment issues

Handle retries, duplicate charges, restore access, and know what the support team needs from you.

تم التحديث 2026-04-06

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دليل

Refunds, cancellations, and what changes next

Understand the difference between canceling renewal, refunds, and when MunaMatch access should change after store updates.

تم التحديث 2026-04-06

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دليل

How reports, restrictions, and bans are handled

Learn what evidence helps, how moderation decisions are reviewed, and what happens after a report is filed.

تم التحديث 2026-04-06

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دليل

How invites and referral rewards work

Share the app in a human way, understand reward timing, and avoid spammy invite patterns.

تم التحديث 2026-04-06

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دليل

What happens when you delete your account

Understand deletion timing, what is removed immediately, and which support records may remain for safety reasons.

تم التحديث 2026-04-06

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