Panduan

Panduan

Mulakan di sini jika anda mahu memahami kualiti profil, masa yang sesuai untuk melibatkan penjaga, pengenalan suara, jangkaan privasi, dan standard sokongan di sebalik aplikasi ini.

Cara aplikasi berfungsi Privasi dan keselamatan Sokongan dan standard
Panduan

Why photos fail to upload

Troubleshoot photo quality checks, file types, and review states in MunaMatch.

Dikemas kini 2026-04-06
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Panduan

What happens during profile review

Understand pending review, photo moderation, and what to fix before your profile goes live.

Dikemas kini 2026-04-06
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How ID verification works

Learn what ID verification unlocks, how privacy is handled, and what to prepare before starting.

Dikemas kini 2026-04-06
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Panduan

What Gold membership is actually for

Understand when Gold helps, what it does not do, and how it fits relationship progress on MunaMatch.

Dikemas kini 2026-04-06
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Panduan

How private photos stay in your control

Understand private photo requests, access timing, and what to do if a request feels off.

Dikemas kini 2026-04-06
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Panduan

When to use Boost or Compliment

Learn the difference between Boost and Compliment, and when each one fits a thoughtful next step.

Dikemas kini 2026-04-06
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Panduan

How groups and events are meant to feel

Know what to expect from community circles, event prep, host guidance, and how to join with context.

Dikemas kini 2026-04-06
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How restore purchases works

Restore past purchases safely and understand when restored access should appear on MunaMatch.

Dikemas kini 2026-04-06
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What to do with subscriptions and payment issues

Handle retries, duplicate charges, restore access, and know what the support team needs from you.

Dikemas kini 2026-04-06
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Refunds, cancellations, and what changes next

Understand the difference between canceling renewal, refunds, and when MunaMatch access should change after store updates.

Dikemas kini 2026-04-06
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Panduan

How reports, restrictions, and bans are handled

Learn what evidence helps, how moderation decisions are reviewed, and what happens after a report is filed.

Dikemas kini 2026-04-06
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How invites and referral rewards work

Share the app in a human way, understand reward timing, and avoid spammy invite patterns.

Dikemas kini 2026-04-06
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What happens when you delete your account

Understand deletion timing, what is removed immediately, and which support records may remain for safety reasons.

Dikemas kini 2026-04-06
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