Policy

Refunds, cancellations, and what changes next

Understand the difference between canceling renewal, refunds, and when MunaMatch access should change after store updates.

App-first product Public documentation Young Muslim audience
Trust route

Check the basics, then choose the next useful step.

Public pages should not make younger users or families hunt for who operates the product, how support works, or where to verify the company record.

Registered operator SUNSHING NETWORK PTE. LTD. · UEN 202413884M
Company status LIVE COMPANY · Singapore
Support path Contact, report-abuse, privacy and account-deletion routes stay public before app access.
Guide Updated for web visitors Readable on mobile and desktop

Canceling a subscription usually stops future renewal but does not instantly erase current paid time. Refunds are different: once the store confirms a refund, the app may remove access sooner depending on the provider response.

If your access does not match the latest store state, use restore first. If it still looks wrong, contact support with the provider and date of the change.